Welcome user! Through your access to or use of hairbeautyco (“hairbeautyco”), ABN (20949789035), the website (“site”) and url (“www.hairbeautyco.com.au”) you are agree to be bound by the following Terms and Conditions.
Websites linked to by Hairbeautyco
Any websites linked to by hairbeautyco are developed outside of hairbeautyco.com.au control. These sites may have their own privacy policies and may place their own cookies on your computer and collect data or personal information.
Copyright and Trademarks
The “hairbeautyco Web Site” or the “Site”, including www.hairbeautyco.com.au in its entirety and all other sites and services owned and operated by hairbeautyco is defined by and includes their Design, Content, Text, Graphics and Programming Code.
The “Content” includes all Graphics, Text, Design and Programming used on the hairbeautyco site.
“Text” includes all text on every page of the hairbeautyco.com.au website, regardless of the nature or context of that text.
“Graphics” includes all logos, buttons, navigational graphics and all other graphical elements of the Site, excluding paid advertising banners.
“Design” includes all layout, interface and colour combinations used on the Site.
User Obligations and Rules
- Violate any applicable law or regulation
- Access, tamper with or use non-public or non-authorised areas of the Site. Unauthorised individuals attempting to access these areas of the Site may be subject to prosecution
- Tamper with postings and/or login accounts and information of other users
- Solicit or gather any user’s information available from the Site, such as other users’ names and email addresses, for any commercial or business purposes
- To transmit any unsolicited advertising, i.e. “spam”.
- Do anything which would create or impose an unreasonable or disproportionately large burden or load on the Site
- Impersonate or misrepresent your affiliation with any person or entity
- Post false or misleading information about a product
- Post or transmit any Content that infringes a third party’s intellectual property rights, copyrights, trademarks or rights of publicity or privacy
- Post or transmit any Content that is unlawful, untrue, fraudulent, harassing, libellous, defamatory, abusive, tortious, threatening, pornographic, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), overly disparaging or deprecating of hairbeautyco or other users or otherwise objectionable
- Repeat any action after you receive warning or request to desist from hairbeautyco , whether or not that action is explicitly stated in policies. This includes continuing to use hairbeautyco service under the same account, a different account or reregistering under a new account after your membership has been temporarily suspended, indefinitely suspended or terminated.
- Do not fail to respond to an email from hairbeautyco regarding violation, dispute or complaint penalties
Exchanges & Refunds
hairbeautyco.com.au only sell authentic products with a full warranty. Manufacturer warranties are maintained with a minimum of 12 months on electricals. Please check the item description for confirmation on warranty.
hairbeautyco.com.au will not exchange or refund goods if you have simply changed your mind. Exchange or refunds will only be offered if the goods are damaged or faulty when purchased. Alternatively we can provide a store credit for the full value of your purchase.
If your products are damaged in transit please contact us immediately to arrange a replacement.
In the event that a refund is required, hairbeautyco.com.au will refund the appropriate amount to the credit card used for the purchase.
hairbeautyco.com.au will always try to fulfill customer orders immediately. However, on the occasion that an item is out of stock you will be informed by email with an estimated time of arrival. Usually backordered products ship within 5-7 days.
Orders are usually shipped within 24 hours so long as:
- Products are in stock
- Mon – Fri (weekends & public holidays excluded)
Insurance is offered during checkout with every order. This insurance covers you incase the parcel gets lost or does not arrive. hairbeautyco.com.au is released from any liability claims, if an uninsured parcel is lost during transit. Insurance will cover you in the situation that:
- The parcel scanning results fail to show that the delivery has been made to the shipping address provided on your invoice.
Insurance will not cover you in any situation where one the following events has occured:
- You have requested that the delivery driver leave your parcel unattended at the shipping address provided on your invoice.
- A signature has been received by the Australia Post courier and that the address on the Australia Post delivery document matches the shipping address provided on your invoice.
Use of the Site is your own risk. hairbeautyco endeavour to provide a convenient and functional website however, we do not guarantee this and hairbeautyco therefore disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed, presented or available on and by the Site. hairbeautyco Reserves all rights to reject, refuse any order or to sell under cost price. hairbeautyco disclaims any responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material. hairbeautyco disclaims any responsibility for any harm resulting from downloading or accessing any information or material on the Internet through the hairbeautyco website.
If you have any additional questions, please feel free to contact us at any time.